Shipping Policy
At Beamani, we strive to deliver your orders as quickly and efficiently as possible. Below, you will find all the necessary information regarding our shipping process, delivery charges, and policies. If you have any questions or need further assistance, feel free to contact our customer service team.
1. Shipping Locations
- We offer worldwide shipping.
- Shipping costs and delivery times may vary depending on the destination and shipping method you choose.
2. Shipping Methods and Delivery Times
- Domestic (UK) Shipping:
- Standard Delivery: 3-5 business days.
- Express Delivery: 1-2 business days.
- International Shipping:
- Europe: 5-10 business days.
- United States and Canada: 7-14 business days.
- Rest of the World: 10-20 business days.
Please note that delivery times may vary based on your location and the time of year, particularly during peak seasons like holidays.
3. Shipping Charges
Shipping charges are calculated based on the shipping method, destination, and the weight of the items in your order. The final shipping cost will be displayed at checkout before you complete your order.
- Domestic (UK) Orders:
- Standard Delivery: £4.99
- Express Delivery: £7.99
- International Orders:
- Shipping charges will be calculated based on the destination at checkout.
- International shipping charges are typically between £10 and £20, depending on the country.
Please note: The above charges are indicative and may vary based on the order’s weight or shipping method.
4. Order Processing Time
- All orders are processed within 1-2 business days (Monday to Friday, excluding weekends and holidays).
- Orders placed on weekends or public holidays will be processed on the next business day.
5. Tracking Your Order
Once your order has been dispatched, you will receive an email with a tracking number and a link to the courier’s tracking page. You can use this tracking number to follow the status of your shipment in real time.
If you do not receive your tracking details or have any concerns about your shipment, please contact our customer service team for assistance.
6. Shipping Restrictions
- We are unable to ship to certain restricted or remote areas. In the case that your shipping address is unavailable for delivery, we will contact you to discuss alternative options.
- We do not ship to P.O. Boxes. Please provide a physical address when placing an order.
- We are not responsible for any customs delays, fees, or duties that may apply to international orders. Customs policies vary by country, so we recommend checking with your local customs office before placing your order.
7. Lost or Damaged Orders
- Lost Orders: If your order does not arrive within the expected timeframe, please contact us at contact@beamani.com. We will work with the courier to track the order and resolve the issue. If we confirm the item is lost in transit, we will send a replacement or issue a refund based on your preference.
- Damaged Orders: If your order arrives damaged, please contact us immediately with photos of the damaged item and packaging. We will either send a replacement or issue a refund based on your preference.
8. Delivery Address
- It is your responsibility to ensure that the delivery address provided is correct and complete. Beamani will not be held responsible for lost or delayed shipments due to incorrect address details provided at the time of purchase.
- If you realize there’s an error in your delivery address, please contact us immediately at contact@beamani.com so we can try to correct it before the shipment is processed.
9. Customs Duties and Taxes
- For international orders, the customer is responsible for any customs duties, taxes, or fees incurred upon delivery. These charges are levied by the destination country and are typically collected by the shipping company upon delivery.
- Beamani does not have control over customs charges and cannot predict what they may be, so we recommend checking with your local customs office for more information.
10. Shipping Delays
While we strive to process and deliver all orders promptly, please be aware that shipping times may vary due to factors outside of our control, including:
- Adverse weather conditions
- Holidays and peak seasons
- Customs delays for international shipments
- Courier disruptions
If your order is delayed, we will notify you as soon as possible and offer assistance with tracking.
11. Contact Information
If you have any questions or concerns regarding shipping or if you need assistance with an order, please contact our customer support team:
- Email: contact@beamani.com
- Phone: [Insert Phone Number]
- Postal Address: [Insert Address]
Thank you for choosing Beamani! We are committed to providing you with a seamless shopping experience, and we hope your purchase arrives promptly and in perfect condition. If you have any further questions or need help, our team is here to assist you.
This Shipping Policy covers all aspects of your shipping procedures, ensuring that customers understand shipping methods, charges, order processing, tracking, and how to resolve any shipping-related issues.
